- Social and Email
- Watson Internet of Things
Enterprise Content Management
Advanced Case Management
IBM Advanced Case Management can optimize case outcomes and increase customer satisfaction by empowering knowledge workers with a 360-degree view of case information. IBM’s Advanced Case Management (ACM) offerings provide flexible process controls, access to powerful analytics and dashboards, and an array of industry-specific business partner solutions to enable rapid time to value.
IBM Content Manager OnDemand
IBM Content Management and Imaging helps companies meet strict content management requirements to help control content, automate content-related processes and govern how customer data is handled and by whom. These content management tools can turn complex structured and unstructured content into competitive advantage - even as content grows exponentially.
IBM® Datacap extracts information from document images for use in enterprise content management (ECM) and line-of-business systems. This software operates as a universal capture portal that transforms various forms of documents entering your organization through multichannel inputs - mobile, MFPs, e-mail and fax. IBM Datacap helps significantly reduce labor and paper costs, deliver meaningful information for better, faster decision making and improve the responsiveness of customer service.
IBM and Box
The IBM and Box partnership brings innovative, secure document collaboration and management to organizations. Senior Application Development Executives can become known as thought leaders in their organizations by bringing forth innovative, secure cloud solutions that meet the needs of both management and end-users for content management and collaboration. IBM and Box solutions provide centralized, secure, cross-platform support coupled with global ECM experience, to scale as the organizations’ needs grow or change.